For operations leaders
Run the operation. Don't let it run you.
Routes, staff, facilities, and equipment in one workspace, with live dashboards, audit logs, and the AI Concierge that answers operational questions in plain English.
Today at a glance
LiveOrders today
128
Active routes
4
On time
96%
Machines needing service
2
Active routes
Route A
Marcus
10 of 12 stops
Route B
Denise
6 of 9 stops
Route C
Luis
4 of 8 stops
Route D
Priya
9 of 11 stops
Equipment alert
Dryer 6 · Downtown
Overdue maintenance. Last service 94 days ago.
Open ticket
Ask, don't dig
Ask, don't dig.
Which routes are running late?
Tumbly
Route B is 12 minutes behind at stop 6. The driver was rerouted and the affected customers got a new arrival window.Top 5 customers this month?
Tumbly
Harbor Hotel Group leads with 214 orders, followed by Four Seasons Gym, Maple Court Residences, Clean Plate Co. and Lakeside Inn.Which machine has the most downtime?
Tumbly
Dryer 6 at Downtown, 9.5 hours this month. A maintenance ticket is already open and a technician is scheduled for Friday.Roles
The right people, the right access.
Admin
- Pricing
- Refunds
- Routes
- Equipment logs
- Reports
Employee
- Routes
Maintenance
- Equipment logs
Customer
- Reports
| Capability | Admin | Employee | Maintenance | Customer |
|---|---|---|---|---|
| Pricing | · | · | · | |
| Refunds | · | · | · | |
| Routes | · | · | ||
| Equipment logs | · | · | ||
| Reports | · | · |
Maintenance
Every machine has a QR code.
Scan the machine
Every washer and dryer carries a QR code. A scan opens that exact machine.
Log the issue
Note what happened, add a photo if you want, and submit in seconds.
Ticket opens with history
A maintenance ticket opens with the machine's full service history attached.
Audit trail
Every change on record.
Audit log
ExportFrequently asked